As a restaurant, it’s important to know what your guests think of your food and service. After all, if they aren’t happy, they likely won’t return. And if they don’t return, that means you lose out on revenue. That’s why Culver’s took the time to guide a guest satisfaction survey. The results? Overall satisfaction rates were high—93 percent in fact.
What this tells Culver is that they are doing a great job of providing great food and service to their guests. If you want to make sure yours is among the highest satisfaction rates in your industry, start by conducting a guest satisfaction survey of your own. You won’t regret it!
What is Culver’s Guest Satisfaction Survey?
In order to ensure that guests are satisfied with their Culver’s dining experience, the chain conducts an annual Guest Satisfaction Survey. The survey measures a variety of topics, including quality of food, service, ambiance, and value. In 2013, Culver’s received a satisfaction score of 82%, which was up from the previous year’s score of 80%.
“Quality of food” was rated as the top topic by Culver’s guests in 2013. Items such as meats and vegetables were consistently praised for their freshness and flavor. Guests also appreciated Culver’s overall commitment to using fresh ingredients.
Overall satisfaction with Culver’s Guest Satisfaction Survey results has remained consistent over the years; however, there were some minor changes noted in 2013. Chief among these changes was a rise in ratings for “value,” which increased from 58% in 2012 to 61% in 2013. This increase may be attributable to increasingly affordable prices for meals at Culver’s restaurants across the country.
Requirements For Culvers Customer Opinion Survey
Culvers is a restaurant known for its subs and the best french fries in town.
So naturally, they want to know what people who eat there think about their restaurants and how they can improve.
They are doing a guest survey which is required so that you can get a free, delicious meal. All you have to do is answer some questions, fill out some forms, and submit your name and email address so Culvers can contact you when the survey is done.
How do I Take the survey?
To take the Culver’s Guest Satisfaction Survey:
- Go to the Official Culver’s Guest Satisfaction Survey website https://www.tellculvers.com/
- Then tick on the language that you understand.
- Now, enter the code from your receipt that has 18 digits and a TRN number.
- Click on the “Start” button.
- You’ll be taken to a new page where you can enter your name, phone number, and birthday. Once you’ve completed these fields, click the “continue” button.
- On this next page, you will be asked to choose one of three options: Eat Out at Culver’s Often (5+ times a month), Eat Out at Culver’s Occasionally (1-4 times a month), or Never Eat Out at Culver’s. Select the option that best reflects how often you eat out at Culver’s restaurant. If you have never eaten out at Culver’s before, select “never.” Finally, click the “submit” button to continue on to the survey.
What are the Benefits of taking the survey?
By filling out the Culver’s Guest Satisfaction Survey, you can learn more about how your guests feel about their visit and what we could do to improve it. This information will help us make decisions that will make your business better.
Here are some of the benefits of taking the survey:
You’ll learn how satisfied your guests are with their Culver’s experience. This knowledge will help you make improvements so that everyone has a great time when they come to Culver’s!
You’ll get immediate feedback on how you’re doing from our team. We’ll send you surveys at least once a month, so you always have up-to-date information on where you stand.
Your responses will be anonymous, so no one will know which restaurants are performing best or worst. This is important because it allows us to focus on making changes where needed without any pressure from management or shareholders.
How does Culver use the data from the survey?
The Culver Company uses the data from their guest satisfaction survey to improve their operations. The survey is used to gather feedback on the individual experiences at Culver restaurants. This information is then used to make changes to the way that the restaurants run. This allows Culver guests to have a positive experience when they dine out, which in turn keeps them coming back.
Download the Culver’s Mobile App
- Google Play Store: https://play.google.com/store/apps/details?id=com.govoutreach.accessculvercity&hl=en_US&gl=US
Important Links for Survey
- Culver’s Customer Satisfaction Survey link is www.TellCulvers.com
- Culvers’s Website is www.culvers.com
It’s been my pleasure to serve you over the years, and I would appreciate your participation in our Culver’s Guest Satisfaction Survey. By taking this short survey, you can provide valuable feedback that will help us continue providing excellent service to all of our guests. Thank you for your time!