As a business, you know that customer satisfaction is key to success. But what do you do when those customers aren’t satisfied? It’s a question companies have been struggling with for years, and it’s one that GetGo has been working hard to solve.
GetGo is a customer satisfaction survey company that helps businesses understand their customers’ thoughts and feelings about their products and services. By conducting customer satisfaction surveys, businesses can pinpoint the areas in which they need to improve and make necessary changes.
If you are looking for a way to improve your customer satisfaction ratings and learn more about what your customers think of you, then look no further than GetGo. They offer an easy-to-use platform and the expertise to help you get the most out of your surveys.
Why take the satisfaction survey?
Many companies conduct customer satisfaction surveys to gauge how customers feel about the company, its products, or services. This information can be used to improve customer service and to make decisions about marketing and pricing strategies. Surveys can also be used to identify problems that need to be addressed. By taking the survey, customers can share their opinions with the company and help improve conditions for all customers.
Some reasons why a company might choose to take a customer satisfaction survey are as follows:
-To learn how satisfied customers are with the quality of the product or service
-To measure whether changes made in recent months have improved customer satisfaction
-To track changes over time in customer satisfaction levels
-To find out which aspects of the product or service are most important to customers
-To learn what types of complaints occur most frequently and how best to address them
-To determine whether there are areas where more marketing or promotional efforts should be made
When conducting a survey, it is important for businesses to consider a few key factors, including: how long it will take to complete the survey, what questions will be asked, how anonymous respondents will be treated, and who will receive the results. If a business decides not to conduct a survey, they may still benefit from reviewing feedback gathered through other ways such as interviews or focus groups.
How to take the satisfaction survey
The GetGo satisfaction survey is a quick and easy way for you to learn what your customers think of your products and services.
- Log in to your survey at https://www.getgolistens.com/
- Enter your survey code on survey receipt.
- Click on the “Start” button.
- You will receive an email message with a link that will take you to the survey results page.
- Review the results and make any necessary changes to your policies or procedures based on what you find!
Results of the GetGo satisfaction survey
In light of the recent announcement that GetGo will be shutting down on September 30th, 2016, we wanted to take a moment to survey our customers about their satisfaction with the service.
The survey is short, and takes just a few minutes to complete. Thank you for your time!
Download The GetGo Mobile App:
- Google Play Store: https://play.google.com/store/apps/details?id=com.gianteagle.apps.perksapp&hl=en_IN&gl=US
- App Store: https://apps.apple.com/us/app/getgo/id1276317416