KFC Canada Guest Experience Survey have created a survey available at KFClistens.ca to take feedback about fast-food products and customer service from their Canadian customers. The same survey is also available to Australian KFC customers as the KFC feedback option.
It was only a matter of time before fast food giants started to employ artificial intelligence in order to improve the guest experience. Recently, KFC Canada conducted a survey to see how customers feel about the new AI-powered catboats. The results were interesting, to say the least.
Overall Guest Satisfaction Rating
KFC Canada is one of the most popular fast-food chains in Canada and internationally. The chain has over 2,000 locations across the country and its chicken is well known for its taste and tenderness.
In order to improve the overall guest satisfaction rating of the chain, KFC Canada conducted a Guest Experience Survey in late 2018. The survey was designed to measure how guests felt about their visits to KFC Canada and to identify any areas where improvements could be made.
Results of the survey showed that KFC Canada was rated as very satisfactory by 69% of respondents. This rating was higher than the ratings given by rivals McDonalds (56%) and Burger King (54%).
While there are areas where improvements can be made, such as providing more beverage options (especially cold drinks) and making it easier for guests to pay, the overwhelming majority of visitors were satisfied with their experience at KFC Canada.
KFCListens – Take KFC Canada Survey at www.kfclistens.ca
Step 1: First, visit the official KFC Canada Survey website at www.kfclistens.ca
Step 2: Select your prefer language.
Step 3:Then, Enter your store number, date, and time located on your receipt.
Step 4: Click on the “Continue” button.
Step 4: Submit for answer all the questions on your screen based on your satisfaction.
Step 5: Submit the survey and fill in your contact details to get a Free Small Popcorn Chicken or Strawberry Cheesecake.
A recent study by KFC Canada found that the majority of guests surveyed (81%) prefer the option to choose their own meal options when dining in-store. The top three menu selections that guests would like to see more of are the Triple Double, Original Recipe chicken and biscuits and gravy, and Kentucky Hot Chicken.
Here are a few more interesting facts about the survey:
-Nearly half of respondents (48%) said they would like to see more variety in the sides menu items offered at KFC Canada restaurants.
-A third (33%) would like to see more breakfast options available, such as omelette bowls and pancakes.
-More than one in five (21%) guests surveyed said they’d like to see more vegetarian/vegan options on the menu.
Food Quality and Presentation
KFC Canada’s guest experience survey provides valuable data on the quality of food and presentation of service. The survey found that 84 percent of guests say that the food was good, while 86 percent say the presentation was good. Additionally, 83 percent of guests said that they would come back to KFC Canada.
This data confirms what many customers have already been saying about KFC Canada – the food is great and the presentation is top-notch. In addition, it’s clear that customers appreciate the convenience and value of KFC Canada’s menu. With such high satisfaction ratings, it’s no wonder that KFC Canada is a popular destination for lunch and dinner.
Value for Money
The KFC Canada Guest Experience Survey offers a valuable insight into what guests value most when dining out. The top three priorities identified by guests are great service, a clean environment, and good food. The survey also found that guests appreciate the convenience of KFC restaurants, with 84% stating they would come back to a KFC restaurant again because of its location.
How Guests Used the Amenities
KFC Canada guests appreciated the large variety of menu items, including the new option to order food through the app. Other amenities guests enjoyed were the wide seating area and comfortable chairs. Guests also found the drive-thru service helpful and convenient, as well as the cleanliness of the restaurant.
Thank you for taking the time to participate in our KFC Canada Guest Experience Survey! Your feedback will help us improve your dining experience and ensure that every guest feels welcome. We appreciate your input and hope that you have a great experience when visiting our restaurants.