Rite Aid customers can use a survey and feedback entrance to get an idea about customer satisfaction. Through the custom online survey, Rite Aid customers can share their opinions and help to improve the customer experience. Storesurvey.riteaid.com is the Rite Aid Store Survey portal that lets users give their honest feedback.
Rite Aid is one of the largest pharmacy chains in the United States and they are known for their generous discounts. But did you know that they also offer customer satisfaction surveys? If you’re unhappy with your experience at Rite Aid and want to let the company know, take advantage of their customer satisfaction surveys.
Take the Rite Aid at storesurvey.riteaid.com
- First, go to the https://www.riteaid.com/customer-support/store-and-pharmacy-surveys.
- Scroll down the website and click Take the Pharmacy Experience Survey tab.
- After that, enter the 16 digit code from the front of your receipt.
Once you have entered your information, click Start.
Customer Satisfaction with Grocery Shopping at Rite Aid
According to a recent study by Consumer Reports, Rite Aid customers are largely satisfied with their grocery shopping experiences at the pharmacy chain. The survey looked at both online and in-store shopping, and found that 74% of respondents were either “very satisfied” or “satisfied” with their experience at Rite Aid. This compares favorably to the national average of 60%, according to the National Retail Federation.
Rite Aid’s strong customer satisfaction ratings may be due to several factors. First and foremost, Rite Aid is a well-organized store where everything is easily accessible. Next, the pharmacy chain offers a variety of deals and discounts on food items, which can make groceries cheaper than buying them elsewhere. And finally, customers appreciate the helpful staff who are always willing to help find what they’re looking for.
Customer Satisfaction with Pharmacy Services at Rite Aid
According to the 2017 Rite Aid Customer Satisfaction Survey, nearly two-thirds (63%) of customers are satisfied with pharmacy services at their local Rite Aid store. This is up from 57% in 2016 and far outpaces the customer satisfaction rates of competitors like CVS Pharmacy (34%), Walgreens (36%), and Walmart (41%).
Many factors may contribute to why Rite Aid customers are so satisfied with their pharmacy experience. Perhaps most notably, 87% of customers say they were contacted by a pharmacy technician during their last visit, which likely helped improve the speed and quality of their service. Additionally, 78% of customers say that the staff was knowledgeable about the products they were selling, and 77% report that they were able to find what they were looking for quickly.
Overall, it seems that Rite Aid has struck a good balance between providing excellent customer service and keeping prices reasonable. This strategy appears to be paying off: nearly half (46%) of customers who have shopped at a Rite Aid store in the past year say that they would definitely or probably recommend our pharmacy services to a friend.
Rite Aid Customer Customer Service
Rite Aid Head Office Address: 30 Hunter Lane Camp Hill, PA 17011, USA
Rite Aid Head Office Phone No: 717-761-2633
Rite Aid Customer Care No: 1-800-748-3243
- Rite Aid Website: www.riteaid.com
- Rite Aid Survey: storesurvey.riteaid.com
- Youtube: http://www.youtube.com/user/riteaidvideo
- Facebook: http://www.facebook.com/riteaid
- Instagram: https://www.instagram.com/riteaid
- Twitter: http://www.twitter.com/RiteAid
Thank you for taking the time to complete our customer satisfaction survey. Your input is greatly appreciated and will help us improve our services. We hope you have had a great experience with Rite Aid and that we can continue to provide the best possible products, prices, and service for you. Thank you again for your participation in this survey.