Hannaford is one of the largest grocery stores in the United States, and they are always looking for ways to improve their customer service. Recently, they released a customer survey that asks a variety of questions about shopping experiences and other topics. In this article, we will be discussing some of the key findings from this survey.
What Hannaford customers want
When it comes to grocery shopping, there are many things that customers want from their favorite store. Some want convenient locations and easy parking, others want fresh produce and meat that is antibiotic-free. What Hannaford customers want is a little bit of everything, which is why the company regularly conducts customer surveys.
Recently, Hannaford conducted a survey of its customers and here are some of the results:
-Customers want more variety in their food options. Nearly 60% of respondents said they would like to see more ethnic foods available at Hannaford stores.
-Customers also want more organic products. More than 60% of respondents said they’d like to see more organic products available, as well as more gluten-free products and milk options with lower fat levels.
-Customer feedback shows that people are looking for healthier food options, whether that’s being gluten free or wanting less sugar in their foods. Nearly half of respondents said they would like to see more healthy food options available at Hannaford stores.
-Overall, customers seem to appreciate the convenience of Hannaford Shopping Carts and would like to see them become even more prevalent in the stores. Over 50% of
How to take the customer survey
There are a few things to keep in mind when guide a customer survey. First, make sure you have enough questions for your target audience. Second, be sure to distribute the survey evenly among your customers. Third, make sure your survey questions are clear and easy to understand. Fourth, be sure to keep track of the results of your customer survey so that you can improve your products and services based on what your customers tell you.
Take the survey:
- First, visit the official Hannaford Survey website at www.talktohannaford.com.
- Then, choice your prefer English OR Spanish language.
- Now, enter your survey PIN, which is located on the bottom of your receipt.

- End, click on the “>>” button.
What benefits will Hannaford provide to those that complete the survey?
The Hannaford customer survey provides benefits such as a chance to win a $100 gift card, an exclusive discount on products, and the chance to be featured on the blog. The survey is available online and in-store until November 30th.
Hannaford Short Details
The Hannaford family of stores, which include Hannaford Supermarkets, has been serving customers for over 200 years. We offer a broad selection of supermarkets and bakery products, including fresh produce, meat, dairy, and bakery staples. Our stores also have an array of prepared foods and other items. Hannaford was founded on the principles of quality, value, integrity and service – values that we still uphold today. Hannaford offers a convenient way to shop for everything from your morning cereal or yogurt to your dinner ingredients – all in one place!
www.hannaford.com Rewards
- Hannaford Survey Reward: You get a $500 Hannaford Gift Card
- Survey Reward Directly Click this link: https://www.hannaford.com/my-hannaford-rewards
Hannaford Customer Service

If you are having trouble accessing hannaford.com, please contact Customer Service at (800) 213-9040 for assistance. more details:
Office Open day & time | Monday, Tuesday, Wednesday, Thursday and Friday: 8 a.m. – 7 p.m. | Saturday: 8 a.m. – 5 p.m. |
Phone Number | For customer concerns or questions: (800) 213-9040 | For our home office directory: (800) 442-6049 |
Head Office Address | Hannaford Supermarkets, 145 Pleasant Hill Road, Scarborough, ME 04074 |
Shop with our Hannaford App

Download the Hannaford Mobile App:
- Google Paly Store – https://play.google.com/store/apps/details?id=com.hannaford.mobile
Important Survey Link
- Official Hannaford Website: https://www.hannaford.com/
- Official Hannaford Survey Link: https://aholddelhaize.az1.qualtrics.com/jfe/form/SV_6XpcXhvWbZxtuNn
Hannaford Official Social Link:
- Hannaford Facebook: http://www.facebook.com/Hannaford
- Hannaford Instagram: http://www.instagram.com/hannafordmkts
- Hannaford Twitter: http://www.twitter.com/hannaford
- Hannaford YouTube: http://www.youtube.com/user/hannafordvideo
Conclusion
Thank you for taking the time to complete this survey. Your responses will help us improve our services and ensure that we are meeting your needs as a customer. We appreciate your participation, and thank you again for your time.