Burger King knows that to maintain customer satisfaction and keep true to their heritage as a burger icon, it needs regular feedback from happy customers. We’re here to help you get the word out without incurring significant costs with our low-cost and super-fast online surveys. You’ll not only be rewarded with a Burger King Whopper or voucher code, but will also unlock huge discounts with your friends when they sign up at the same time.
What are mybkexperience survey rules?
Before participating in the MyBKExperience survey program, read the rules listed below. If you’re not given access to any of these rules, or are missing information within one of them, contact MyBKExperience’s customer service.
Survey Results
In recent years, Burger King has seen its customer base decline as competitors such as McDonalds and Wendy’s have become more popular. To ensure a successful future, the company commissioned a survey to learn more about its customers. The results of the survey were released earlier this year and reveal that many Burger King customers are unhappy with their experiences.
The survey asked respondents to rate their overall experience at different Burger King restaurants on a scale of one to five. The average rating for all restaurants was 2.5 out of 5, which is significantly lower than the ratings for McDonalds (3.9 out of 5) and Wendy’s (3.7 out of 5). Customers who rated their experience at Burger King below two out of five were almost three times as likely to say that they would not recommend the restaurant to a friend.
Some potential reasons for these low ratings include long wait times, poor quality food, and rude service. In addition, many customers said that they disliked the new design of some restaurants or found it difficult to find parking near them.
Despite these negative experiences, most respondents said that they would still visit a Burger King again in the future. This suggests that there are still opportunities to improve the customer experience at Burger King restaurants
Conclusion
Thank you for taking the time to participate in our Burger King Experience Survey. Your input will be very helpful in helping us improve the customer experience at our restaurants. In return, we would really appreciate if you could complete the survey after your visit to one of our locations. Thank you again for your time and participation.
